CONTACT US

WE’RE AVAILABLE 24/7

Reach out to us anytime. Whether you have questions about your order, product recommendations, or return policies, we’re here to help.

  • SUPPORT HOURS

    Support available 24 hours a day

    7 days a week

    Response time under 24 hours

  • Customer Support

    support@nuvorecologne.com

  •  ORDER SUPPORT

    Need help with an order?

    We respond within 24 hours

    Every message gets a real reply — no bots

FAQ: Orders, Shipping & Products

Are your colognes real?

Yes. We only sell 100 percent authentic brand-name colognes. No imitations and no replicas.

How fast will my order ship?

Orders are shipped within 24 hours. Delivery typically takes 5 to 7 business days.

 How long does delivery take?

Delivery usually takes 3 to 6 business days depending on your location.

What if there is a problem with my order?

If something is wrong or missing just email us at support@nuvorecologne.com. We will make it right.

 What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express and Discover.